A well managed customer support is crucial to earning new referrals, and a mobile app is an incredible channel to deliver this support instantaneously and efficiently. It is always a great means to scale the customer support by introducing new channels of communication and delivering right away. As talked about earlier, with advanced app options such as location, job roles etc you could make the most of it by gathering this data and offering the incentives in accordance. This feedback definitely is worth your time for future goals.
Small business needs it’s own mobile app.
